FAQs

Siamorat ships both domestically and internationally

Where do you ship ?

How much does shipping coast?

Our orders are not cumbersome, we send them by letter, via La Poste, whether in France or abroad. The delivery rates therefore vary from 2.99 euros for shipments in France, to 3.50 euros for shipments abroad.

If you have any further questions regarding deliveries and returns, we refer you to the Shipping/Returns page

Shipping and Returns

Shipping

Siamorat sends its orders to mainland France, the word.

Orders are sent between 1 to 2 working days.

Each package is prepared with care to avoid as much as possible any deterioration of the order during its journey.

Orders are sent by letter via LaPoste.

I am not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Unfortunately, I cannot calculate these costs as they vary from country to country.

Returns and Exchanges

For any reason, you are entitled to return your order to us within 30 days of receipt.

Please contact me then via the contact page or by email (siamorat@gmail.com) to let me know the reasons for the return order.

The products must be carefully repacked with all the delivery material.

Return costs are the responsibility of the customer. Refunds are only made upon return of the order concerned in perfect condition.

For any additional information on the procedure to be followed, please contact me via the contact page.